|
Privacy
& Disclaimer
Protecting your personal information is important to us.
Sydney Micro Pty Ltd respects your privacy and is committed
to protecting your privacy. At Sydney Micro Pty Ltd, we understand
the importance you attach to information that identifies you (your ‘personal
information’) and we want to help you protect it.
We are bound by, and committed to supporting, the National Privacy
Principles (NPPs) set out in the Privacy Amendment (Private Sector)
Act 2000.
The information set out below provides an overview of how we
will protect your privacy.
What personal information we collect about you
In the course of our activities, we collect and hold personal information about
you. Your personal information is collected for the purpose of providing
you with the service(s) you have requested. The nature of personal information
we collect from you will depend on what you have provided us with. Generally
the type of personal information we collect and hold depends on the service
requested and may include:
• Personal contact details.
We collect most personal information about you, directly from
you. We will only collect personal information from you that are
necessary for one or more of our functions and activities. We will
only collect personal information from you by lawful and fair means,
without being unreasonably intrusive, such as when you deal with
us over the telephone, send us an e-mail or letter, visit our website,
have contact with us personally etc.
At or before the time we collect personal information from you,
we will take reasonable steps to inform you why we are collecting
that personal information, who else we might disclose that personal
information to and what will happen if you do not provide personal
information to us.
Wherever it is lawful and practicable, we will give you the option
of not identifying yourself or not providing personal information
when dealing with us. However, failure to provide full and complete
information we request may mean that we are unable to provide you
with the services you have requested completely and properly.
Once we hold your personal information we will take reasonable
steps to keep it accurate, complete and up-to-date. We will de-identify
and destroy the personal information we hold about you once our
legal obligations cease.
What about sensitive personal information?
In certain circumstances you may provide
sensitive information about yourself. We will ask you to consent to our proposed
uses
of the information. We may also collect personal information incidentally.
By providing us with unsolicited sensitive personal information incidentally,
you consent to us using the information subject to applicable laws.
How we use your personal information
We will only use the information you provided for the purpose of providing
you with the service(s) you have requested. Your personal information will
only be used for the main purpose of collection, except where you consent
to us using that personal information for another purpose, where the other
purpose is related to the main purpose and you would reasonably expect us
to use the personal information for that other purpose, or where it is permitted
or required by law, or we reasonably believe it is necessary on health and
public safety grounds to use the personal information for another purpose.
From time to time, we may also use your contact details for marketing
communications activities. We respect your choice to opt out of
these activities. Should you decide you do not wish to receive
marketing or promotional materials from us at any time, please
let us know by sending us an e-mail at info@sydneymicro.com.au or
call us on 1300 13 92 92.
Will we share your personal information to outside parties?
We will not disclose your personal information unless the disclosure:
• is required, or allowed under law, or in connection with legal proceedings;
• has your consent (expressly or implied);
• is to organisations with whom we have a business relationship who are
bound by strict confidentiality. For example, those authorised by us to provide
services to you. We will only provide these organisations the information
they need to deliver the service. You agree that not all recipients of your personal
information may have privacy policies equivalent to Sydney Micro and you consent
to the disclosure of your personal information for those purposes.
Access to your personal information
You can request us to provide you with access to personal information we hold
about you. We may allow an inspection of your personal information in person,
or provide copies or a summary of relevant documents, depending on what is
the most appropriate in the circumstances. Any charge we make for providing
access will be reasonable.
Your request to access your personal information will be dealt
with in a reasonable time frame. Note that we need not provide
access to personal information if a request is frivolous, or where
to provide access would pose a threat to health or public safety,
unreasonable interference with another person’s privacy,
or be a breach of the law. If we refuse access, we will provide
you with reasons for doing so.
Accuracy
To enable us to keep our records properly, please notify us if you believe
that any information we hold about you is inaccurate, incomplete or out of
date and we will take reasonable steps to ensure that it is corrected. You
can notify us by sending us an e-mail at info@sydneymicro.com.au or
call us on 1300 13 92 92 and we will take reasonable steps to ensure that
it is corrected.
Use of cookies
Like most websites, this website uses cookies to improve the functionality
of our website. When you visit our website, details about your visit, such
as time and date, pages accessed, duration of visit and type of browser may
be recorded. This information is collected for statistical purposes and as
such cannot identify you individually.
The cookies used on Sydney Micros website are non-persistent,
which means that when you browser is shut down, the cookies are
automatically deleted. Most Internet browsers are set up to accept
cookies. If you do not wish to receive cookies, you can change
the settings of your browser to refuse all cookies or to notify
you each time a cookie is sent to your computer, giving you the
choice whether to accept it or not.
Our security procedures
Sydney Micro takes your privacy and the privacy of its affiliates and their
clients very seriously. We will take reasonable steps to protect any personal
information you provide to us from misuse, loss or unauthorised access, modification
and disclosure. We review our security procedures from time to time and update
them when relevant.
Identifiers
We will not adopt as our own, any identifiers you may provide to us.
Changes to our Privacy Statement
This information relates to our current privacy standards. From time to time,
we may vary our privacy standards for any reasons. We will publish any changes
on this website. This privacy statement was last amended on 26th March 2003.
Complaints Resolution
Sydney Micro is committed to providing a fair and responsible system for
the handling of complaints from parties whose personal information we hold.
We will address any concerns you have through our complaints handling processes.
If you have any concerns regarding the way we have handled your privacy please
send us an e-mail at info@sydneymicro.com.au or
write to us at: 2 Gerroa Avenue,
Bayview. NSW. 2104
Australia.
Contact us if you wish to discuss about our privacy policy
If you seek further information regarding this Privacy Statement or have any
concerns about your privacy, please contact our Privacy Officer by:
• E-mail at info@sydneymicro.com.au,
or
• Telephone on 1300 13 92 92.
|
